- Overview
Belan Consultancy is committed to providing high-quality consulting services, online courses, memberships, and digital resources. Because many of our products are delivered immediately or involve dedicated consulting time, this Refund Policy explains when refunds may or may not be available.
- Consultancy Services
Payments for consulting services are generally non-refundable once work has begun or a consultation has been delivered. If you cancel before work starts, we may approve a full or partial refund at our discretion.
- Online Courses & Digital Products
Due to the instant delivery of digital content, online courses, downloadable resources, templates, and other digital products are non-refundable once access has been granted or the download is available.
- Memberships
Membership fees are non-refundable for the current billing period. You may cancel future renewals at any time, and your membership will remain active until the end of the paid period.
- Duplicate or Incorrect Charges
If you believe you were charged more than once or charged incorrectly, please contact us within 7 days. Verified billing errors will be corrected promptly.
- Payment Processor
Payments are securely processed by trusted third-party providers such as Paddle or Stripe. Refunds approved by Belan Consultancy will be issued through the original payment method whenever possible.
- How to Request a Refund
To request a refund, email [email protected] with your full name, order number, payment date, and reason for the request. We aim to review requests within 5–10 business days.
- Chargebacks
If you experience a billing issue, please contact us before initiating a chargeback. Fraudulent or abusive chargebacks may result in suspension of access to our services.
- Policy Changes
We may update this Refund Policy from time to time. The latest version will always be available on our website with the updated revision date.
- Contact
Belan Consultancy
Website: https://www.belanconsultancy.com
Email: [email protected]